Overview

Join to apply for the

Digital Remote Account Manager

role at

Lyreco UK and IrelandLocation: Telford - TF2 7NBSalary: TBC Plus monthly commissionWorking hours: Monday to Friday 9am – 5.30pmAre you a proactive and customer-oriented individual looking for an exciting opportunity to kickstart your career in sales? Join our vibrant team at Lyreco as a Digital Remote Account Manager and take charge of building strong business relationships while driving new business sales. You will work in a dynamic office-based environment, engaging with customers daily to conduct business reviews and create value at every interaction.

Responsibilities

Effectively manage and develop a customer base in order to exceed set targets.

Provide customers with bespoke solutions and support them to deliver the best customer experience.

Accelerate account spend and identify opportunities to add products to customers’ purchasing behaviour.

Apply knowledge of Lyreco’s workplace solution propositions, structure and service offerings and promotions to add value to the customer experience.

Ensure all customers within your section of the client database receive regular contact in line with business expectations and that the customer continues to spend with us.

Capture the customer’s complete spend of workplace solutions and products, using reports and information available to achieve that aim.

Take and resolve queries within agreed timescales.

Liaise with the Inside Sales Team Leader on account issues.

Maintain accurate CRM account records at all times.

Requirements

Previous experience in a telephone-based environment.

Enthusiastic about sales with high standards and a positive attitude.

Target driven, self-motivated and eager to exceed KPI targets and earn commission.

Ability to work well in a team and independently.

Excellent communicator who builds successful business relationships with customers and colleagues.

Adaptable and empathetic communicator, able to assess customer needs effectively.

Strong active listening skills with the ability to overcome objections and stay positive during interactions.

Reliable and determined, with a focus on self-improvement.

Be humble, hungry and demonstrate emotional intelligence.

Why LyrecoLyreco is more than just a workplace; it’s a place where you can grow and thrive. We value our people and encourage career advancement. By joining Lyreco, you’ll be part of an energetic and supportive environment. We offer:

Clear career pathways and development programs

Competitive commission scheme

Company Pension

Private medical insurance after one year of service

Life assurance

23 days of annual leave, increasing with tenure, plus Bank Holidays

Free onsite parking

On-site canteen with free meal options

Employee discount scheme

Employee Assistance Programme (EAP)

Health and wellness initiatives

Developing your skills is our absolute passion. Our in-depth training programme provides the training, support and skills you need before you speak with your first customer. We offer ongoing training and progression opportunities to continuously develop your skillset and knowledge.

At Lyreco, we embrace diversity and inclusion across all aspects of our organization, value our staff, customers, suppliers and the local community. We prioritize employee well-being and sustainability.

Take the next step in your career and be part of our dynamic team. If you’re ready to embrace a challenging yet rewarding role, apply now for the Digital Remote Account Manager position at Lyreco!

#J-18808-Ljbffr