Field Application Engineer
We are looking for a Field Application Engineer to join our team. The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery meetings through to capability delivery and support.Duties and responsibilitiesProvision of technical support to Sales staff at all stages of the sales process (pre and post-sale)Provision of technical support directly to customers/end-users where requiredRegular proactive engagement with Sales staff to support sales objectivesEnsuring all activities are carried out in accordance with the CRFS Quality Management SystemEnsuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectivesEnsuring Customer Training is delivered competentlyEnsuring the provision of first-line customer support where requiredExperience and Qualifications RequiredDemonstrable qualifications and experience of RF systems and the RF SpectrumProven understanding of networking principles and toolsProven Field Engineering experienceProven Training Delivery ExperienceKnowledge of safe working practices including risk assessment and mitigation
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