Client Services ManagerLocation: Leeds, hybrid Contract: 9-month fixed term contract The RoleThe role of Client Services Manager involves being fully dedicated and embedded within the client account, providing expert service delivery for one of our prestigious clients. You will drive the successful fulfilment of all contractual commitments in adherence to agreed Key Performance Indicators. Key ResponsibilitiesTo proactively build collaborative, strategic and productive business relationships within your assigned client programmeTo develop and support tenders and proposals as appropriate in response to Client / Client Solutions team requestsIdentifying, attending, and participating in networking events as requiredTo work effectively, efficiently, and collaboratively with the delivery team to ensure fulfilment and service delivery is achieved as per contractual obligations with our customersManagement and control of quality and compliance requirementsDevelopment of best practice and knowledge share across the business networkDrive fulfilment and adherence to all contractually committed elements of the account in conjunction with the service delivery teamProactively builds strong collaborative relationships with Client Services Directors, Head of Client ServicesWhat we''re looking forProven experience in MSP and/or staffing.Strong track record of customer engagement, delivery, and growth.Proficiency in PandL management.Experience supporting QBRs and managing financial performanc