Social network you want to login/join with:In our world, the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, and their drive and ambition to be the best are unrivalled.Elevation is a part of our core, matching with great company benefits, including:20% discount across all faciasFree Gym membershipMonthly Frasers Champion - winners get double their salary for the monthOpportunity to deliver personal training sessionsMain Duties and Responsibilities:Maximise every member and guest’s experience in our club.Support the sales and retention of memberships through excellent customer service.Contribute to the cleaning and hygiene standards of the club as required.Be a competent key holder, covering shifts as needed.Have a good understanding of the membership software system.Stay updated with current Fitness Challenges, Class descriptions, and gym floor focus, and participate accordingly.Support the Fitness Manager with Gym Floor duties.Experience the products and services offered.Maintain the cleanliness of the facilities above expectations, actively contributing to the club''s upkeep with team support.Drive secondary spend KPI targets.Handle member complaints competently and inform the relevant manager.Need to be:Outgoing, positive personalityCompetent with administrative dutiesDriven, ambitious, and eager to learn and develop specific behaviours and competenciesWilling to participate in learning and development opportunities to progressAble to perform operational key holder duties as requiredPassionate about fitness, administration, and customer serviceFlexible to work shifts and take on additional duties to support the teamTarget-focused to support sales and retention goalsFor more about our brand, visit our LinkedIn page here.This opportunity at Frasers Group is for the fearless. The potential is massive, and the experience unrivalled. To make the most of it, live and breathe our principles:Think without limits

- Think fast, fearlessly, and lead the teamOwn it

- Own the basics, your role, and the resultsBe relevant

- Relevant to our people, partners, and the planet

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