Infrastructure Support Engineer -SaaS/SQL - Birmingham Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week.Salary : 40,000 - 48,000 per annum We''re looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you''ll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations.Key ResponsibilitiesProvide support across desktop environments, Windows systems, databases, and hosted applications.Diagnose and optimise SQL performance issuesDeliver high-quality professional services, including data migrations, system installations, and transfers.Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms. Future ResponsibilitiesOwn Azure environments and DevOps practicesAct as primary point of contact for infrastructure and DevOpsDrive automation and cloud operationsSkills RequiredEssentialWindows Desktop and Server administration (setup, maintenance, troubleshooting)MSSQL tuning and troubleshootingSaaS platform or migration experience.Proven experience in 2nd line or infrastructure support dealing with c