Technician 3

Technician 3 Technician 3LocationFort George - Inverness IV2 7TEContract 3 Oct - 17 Oct 2 Weeks - Mon - Fri 09:00 - 05:30Job Description:Candidate Requirements:Must hold SC Clearance. Key Responsibilities:This process outlines the necessary steps and responsibilities involved in setting up and managing a Refresh Clinic for device migration. It ensures the seamless transition of devices as part of a larger migration project, under the direction of the Contractor Engineer and Site Manager.Setup ActivitiesEstablish the Refresh Clinic at the designated location as directed.Transport the required quantity of devices from the onsite storage to the clinic area, following instructions from the Contractor Engineer and Site Manager.Log in to systems using devices provided by the contractor team, only under their guidance.Perform the laptop refresh process, which includes:Collecting legacy devices from users.Handing over new devices according to the approved migration schedule and documented procedures.Ensuring the handover and return of the correct number of devices per user.Accurately update the Contractor''s workflow management system at every relevant stage.Promptly report any issues arising during migration activities to the Contractor Engineer and Site Manager.Escalate unresolved issues to an onsite Post Migration Support Engineer for further action.Carry out daily manual stock checks and report results to the Contractor Engineer and Site Manager.Repack returned devices using the
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