The RoleOur client is looking to expand their operations team. This role offers the opportunity to play a vital part in keeping schedules running smoothly and ensuring seamless communication between teams, customers, and external partners. About the Role: You ll be at the heart of the operations and planning function, helping to coordinate materials, schedule production, and ensure all bookings and installations are completed on time. Your ability to multitask and keep things running efficiently will directly contribute to customer satisfaction and the overall success of the team. This is a 12 month fixed term contract. Key Responsibilities: Respond to customer, supplier, and internal team enquiries via phone and email Maintain inboxes and update systems with accurate information Use planning tools and internal systems to schedule work, materials, and resources Issue job instructions to the factory and highlight any potential bottlenecks Liaise with internal teams and subcontractors to manage bookings and installation timelines Monitor job progress, flag issues, and proactively resolve delays or complications Maintain up-to-date records of all planned and completed work Support scheduling and coordination of deliveries, installations, and accessories Act as a key communication point between planning, production, and customer service teams Attend and organise meetings as required What We re Looking For: Previous experience in an administrative or planning role Exceptional o