Travel Branch Manager Location: Chelmsford Salary: £30,000-£35,000 per annum DOE Contract: Full-time, Permanent Lead with purpose in the heart of Chelmsford s travel scene! Are you an experienced travel professional with a passion for people, performance, and outstanding customer service We re looking for a Travel Branch Manager to lead our Chelmsford branch part of Chelmsford Star Co-operative Society s trusted and community-focused travel network. This is your opportunity to take full ownership of branch performance, motivate a small team of travel consultants, and deliver tailored travel experiences to our loyal client base. With a strong focus on service, strategy, and sales growth, you ll help shape the future of independent travel in Essex. What You ll Be Doing: Branch Leadership and Team Development • Lead, support and inspire a team of travel consultants to exceed sales targets and deliver exceptional service. • Conduct regular performance reviews and coaching to support professional development. Sales and Business Growth • Implement effective sales strategies to increase branch revenue and grow the customer base. • Monitor travel market trends and competitor activity to drive innovation and commercial success. • Develop strong supplier relationships to maximise product access and efficiency. Operational Oversight • Manage day-to-day branch operations, ensuring compliance with travel industry standards and internal policies. • Track key performance indicators, budget