Experienced Credit Controller, required for superb business in Telford on a permanent basis, paying $26-28,000 Your new company Hays is delighted to be partnering exclusively with a highly regarded business in Telford, seeking an experienced Credit Controller to enhance their team. In this pivotal role within the finance department, you will oversee debtor balances and collections, ensuring efficient payment processes while managing risk. You''ll also play a key role in fostering strong relationships with customers, clients, and third parties Your new role You will take charge of minimising aged debt, working proactively alongside key internal teams, including Account Managers and Sales, as well as external stakeholders. Your role will be instrumental in supporting the company''s cash flow and ensuring seamless financial processes.Oversee and manage the debtor ledger, ensuring timely collectionsCommunicate with clients regarding overdue payments through phone, email, and lettersAssess new credit applications and regularly review existing customer credit limitsMaintain accurate records of communications and collection activitiesUtilise digital tools effectively to track accounts and payment historiesCollaborate with Sales, Customer Service, and Finance teams to resolve disputesGenerate regular reports on debtor status, aged debt, and credit risk for senior managementNegotiate repayment plans and escalate legal proceedings if necessaryAssist in month-end processes related to a