Closing date: 04-08-2025 Funeral Service Manager £40,900-£45,400 per annum including London Allowance plus benefits (Work Level 6A) Full time 37.5 hours per week, Monday to Friday 9am-5pm Manor Park, London E12 5DA We''re looking for a funeral service manager to join the Co-op Funeralcare team and help our colleagues to deliver the best possible service to our clients. If you can bring amazing people skills combined with real commercial focus, we can offer you the opportunity to make a difference. As a funeral service manager you''ll work with colleagues at all levels, covering between 7 and 15 funeral homes in your region. We''ll look to you to build great relationships, set standards for care and adherence to regulatory compliance, and oversee funeral services and processes to make sure we''re consistently delivering to the highest possible standards. What you''ll do • lead and coach a team of funeral directors and arrangers across your region • build strong and effective relationships with colleagues in your area to drive a consistently high standard of funeral service to our clients • inspire your teams to focus on achieving the highest possible standards of client care in line with business and commercial objectives • analyse and review management information to spot opportunities and drive continuous improvement and consistency across the wider business • take an active role in the community; building relationships with other Co-op businesses and external organisations