MTrec''s new career opportunityWe are looking for an experienced and proactive Reactive and Planned Service Engineer to join our Fire, Security and TECS team. The successful candidate will be responsible for carrying out both emergency reactive call-outs and scheduled preventative maintenance across a range of life safety, security, and telecom systems.This role requires strong fault-finding ability, excellent customer service skills, and the capability to work independently across multiple sites while maintaining high compliance and safety standards.The Job you''ll doRespond to emergency call-outs within agreed SLAs.Be part of an out of hours support team.Diagnose and rectify faults across fire, security, and telecom systems.Provide temporary and permanent solutions to system failures.Complete detailed service reports and documentation.Communicate clearly with clients regarding system status and required remedial works.Planned Preventative Maintenance (PPM):Carry out routine servicing and inspections in line with industry standards and contracts.Test and inspect fire alarm systems (conventional and addressable).Service intruder alarms, CCTV (IP and analogue), and access control systems.Maintain TECS including structured cabling, intercoms, and associated infrastructure.Identify and report system deficiencies and recommend remedial actions.Systems ExperienceFire Alarm Systems (BS5839 compliant)Intruder AlarmsCCTV Systems (IP-based systems preferred)Access Control SystemsEmerg