Cluster M&E Groups Team Leader

The Royal Horseguards HotelThe Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London''s most prestigious conference and banqueting venues, One Whitehall Place.What youll be doing
As Cluster MandE and Groups Team Leader, you will play a pivotal role in guiding our Meetings and Events (MandE) and group sales efforts across our hotels. You will support a dynamic team focused on delivering exceptional service and memorable experiences for our clients. Your primary responsibilities will include overseeing the planning and execution of events, fostering a collaborative environment, and ensuring that each team member is empowered to achieve their full potential.In this role, you will develop strategies to enhance our MandE offerings, drive revenue growth, and maintain strong relationships with clients. You will coordinate closely with sales and operations teams to ensure every detail is executed flawlessly, reflecting our commitment to warm and exceptional hospitality. Your leadership will inspire your team to meet and exceed targets while creating a positive and inclusive workplace culture.What youll bringProven experience in MandE sales or event management, with a strong focus on client satisfactionInspirational leadership abilities, with a passion for mentoring and developing team membersExcellent communication and interpersonal skills, fostering strong relationships both internally and externallyStrong organizational skills, with the ability to manage multiple projects simultaneously and prioritize effectivelyA proactive approach to problem-solving, with the ability to adapt to changing circumstancesA commitment to delivering outstanding service and a drive to achieve resultsExperience in developing and implementing successful sales strategies within the hospitality industryWhat youll get in returnAs well as all the things you''d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, well take care of you at every step of your journey so that you can take care of our guests.In fact, were so committed to this that our People Promise sets out how you can expect us to support you at every step of your application and your career with us. Whether thats your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.Career Development and Growth - Were here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.Financial Wellbeing
You work hard, so well always help your money work hard for you! Some of the great things you can take advantage of include:Wage Stream
Youll be paid monthly, but have access to your earned salary before payday should you need itDiscounts and Perks
Savings on 1000s of retailers, dining, hotel stays, and much more for you and those close to youRefer a Friend
Earn up to £1000 when friends join our teamInterest-Free Loans
Season ticket loans to make commuting easierMental and Physical Well-being - Were here to support your well-being, whenever and wherever you need it.On-Site Mental Health First Aiders24/7 Employee Assistance Line
Free, confidential adviceBe Well Platform
Our Online fitness and wellness resourcesGym Discounts and Cycle to Work SchemeRecognition and Community
Were proud of everything we achieve, so we always celebrate our extraordinary team and culture.Wonderful People Awards
Monthly, quarterly, and annual recognitionSocial and Seasonal Events
Fun, inclusive celebrationsPeople Council
A platform for every voicePaid Volunteering Days
Give back to causes close to youAt Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
TPBN1_UKCT
Other jobs of interest...
Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!