Customer Service Assistant - Join a Friendly Team in Morley! Location: Morley, LS27 Pay: £12.75 per hour? Hours: Monday to Friday, 9am - 5pm Contract: Temporary (with potential to go permanent!) Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we''ve got just the role for you! A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency. What You''ll Be Doing: 60% inbox-based - Responding to customer queries via a bespoke email system 40% phone-based - Speaking with businesses and end customers to resolve issues Investigating and resolving delivery mishaps (wrong items, missing parts, etc.) Working closely with a tight-knit team of five in a friendly open-plan office ? What You Need to Succeed: ? Exceptional communication skills - both written and verbal? A professional and friendly phone manner - you''ll be a key contact for customers? Attention to detail - accuracy is key when handling customer queries? A proactive, problem-solving mindset - finding solutions is what you do best! ? Why You''ll Love It Here: Supportive, welcoming team Office-based role in a great location Potential for a permanent position Don''t let this opportunity slip away! Apply now to be part of this fantastic team. We''