Operations Manager - Lead, Innovate, Transform Primary Care

Are you a leader who thrives in fast paced, high impact environments?

Do you want to shape the future of primary care services across the UK, not just manage them?

We are hiring an Operations Manager to join the leadership team of a growing Healthcare provider to drive excellence across national clinical pharmacy services.

This isn''t just another management role.

You''ll be:

• Leading from the front - overseeing a national team of pharmacists and technicians
• Driving innovation - developing services that outperform competitors and add real value to clients
• Influencing strategy - working directly with the Board to shape the future of the business
• Owning quality & performance - ensuring services exceed regulatory, clinical, and commercial expectations

What does the day to day look like?

• Leading and developing a high performing clinical team
• Delivering exceptional pharmacy services to GP surgeries, federations & PCNs
• Owning clinical governance, compliance & service quality
• Using data, KPIs and dashboards to drive performance and growth
• Building strong client relationships and securing service excellence
• Ensuring zero gaps in service delivery through robust operational planning
• Playing a key role in business growth, innovation & new service development

About you:

• 3+ years'' primary care experience
• Solid management experience
• Strong understanding of PCN DES, GMS & APMS frameworks
• Proven ability to lead teams, improve performance & drive results
• Commercial mindset with a passion for service excellence and innovation

What you''ll get in return:

• A true leadership seat at the table
• The chance to shape a growing, ambitious healthcare business
• A dynamic, fast moving environment where your impact is visible
• Opportunity to build, innovate and scale services nationally
• Work with a team that''s committed to clinical excellence and continuous improvement

Important Notice

Dovetail and Slate is a specialist education recruitment company. If this role isn''t quite right, we welcome your CV and a call to explore other opportunities.

We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education.

Dovetail and Slate Ltd ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy.

Because education matters.

- Dovetail and Slate Limited.

Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency.