Location:

London, UK (On-site) |

Type:

Full-TimeOverview:

Coinbase is hiring an IT Service Desk Engineer to support its London office with technical troubleshooting, onboarding/offboarding, and systems administration. You’ll deliver hands-on support across platforms (macOS, Windows, mobile), manage SaaS tools, and contribute to process documentation and automation.Key Responsibilities:

Provide day-to-day technical support for hardware/softwareTroubleshoot macOS, Windows, iOS, Android, and ChromeOSAdminister Jira, Google Workspace, Slack, Okta, and JamfManage onboarding/offboarding workflows and support SaaS systemsCreate documentation and identify process improvement opportunitiesCollaborate cross-functionally with global teams and vendorsQualifications:

Strong technical support and troubleshooting backgroundExperience with ticketing systems (e.g. Jira Service Desk)Familiarity with networking, vendor management, and root cause analysisExcellent communication and time management skillsStaff Blockchain Security Architect United States

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