Right Now Group are recruiting for a Road Freight Import and Export Operator on behalf of a well-established freight forwarding business based in Egham.This is an excellent opportunity for an experienced freight forwarding professional to join a growing and highly regarded logistics business. The successful candidate will play a key role within the road freight department, managing both European import and export shipments from start to finish whilst delivering exceptional customer service.The role is predominantly focused on imports but will also involve coordinating export movements, making it an ideal opportunity for someone looking for a varied operational position within road freight.Road Freight Import and Export Operator - Key ResponsibilitiesManage end-to-end European road freight import and export shipmentsLiaise with overseas agents, hauliers, carriers, customers, and suppliers to coordinate shipments efficientlyComplete customs entries and ensure compliance with HMRC regulationsPrepare and process import and export documentation, including customs paperwork, commercial invoices, and transit documentationMonitor shipment progress and provide proactive updates to customersResolve customs, transport, and operational issues in a timely mannerMaintain accurate shipment records, job files, and operational dataNegotiate rates and coordinate bookings with transport providers and agentsEnsure all shipments are delivered within agreed service levels and customer expectations