Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we''re here to celebrate and support you every step of the way.When you join us, you''ll be making a positive impact on residents'' lives every day - your compassion and dedication truly make a difference. We''re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you''ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.We''re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor. If this sounds like the place for you, we''d love to hear from you!ABOUT THE ROLEYour focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our resident''s choices, dignity, independence, and personal safety are at the core of all care and support activity. Other responsibilities will include: Promoting and delivering high quality person-centred care to our residents.Closely monitoring and reporting on residents'' daily progress, ensuring all observations and interventions are recorded.Dealing with any concerns or complaints raised by residents or relatives in a polite, prompt and appropriat