We''re looking for a friendly 1st Line IT Helpdesk Analyst to join the internal IT team of a well-run business with around 350 users on a 3 month contract. This role is focused on providing great service to colleagues rather than firefighting constant technical issues. The helpdesk supports industry-specific software and day-to-day IT needs across the business. Typical tasks include: Responding to 1st line IT support queries from staffHelping users with application access, passwords and basic troubleshootingBuilding and configuring new starter equipment using documented processesManaging user accounts and devices through Active Directory, Microsoft Intune and Microsoft AzureSupporting device deployment using Windows Deployment Services (WDS)Maintaining IT equipment through effective asset management The IT team has built an excellent reputation internally based on their high level of service, so your communication skills will be top notch! Nottingham city centre / 3 days a week in the office. Please apply for this IT Helpdesk Analyst - 1st Line Support role ASAP. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are