FandB Manager

The Clermont Victoria

Contract:

Full TimePayment:

SalariedSalary:

Competitive

The Clermont Victoria is a stunning city centre venue close to many of London''s famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.What you''ll be doingAs FandB Manager, you bring energy, adaptability, and a hands-on approach to each day, ensuring smooth operations across all Restaurant, Meetings and Events areas, Breakfast, and In-Room Dining. No two days are the same, and you will lead a dynamic team with creativity, focusing on excellent guest experiences and maintaining the high standards our guests expect. Your role is pivotal in fostering positive client relationships, promoting our MandE spaces, and driving future business through return guests in our outlets.In this role, you will work closely with both the events, sales and front of house teams to ensure clear communication, exceptional service, above all, memorable dining experiences. Responsible for recruitment, training, and development, you will shape a collaborative, engaging, and inclusive team environment. You will manage department budgets, forecast sales and revenue, and keep an eye on trends to spot new opportunities, all while aligning with the FandB Director/Hotel Manager to create a workplace that values every team member''s contributions.What you''ll bringWe seek a bold, adaptable, and real leader who is passionate about delivering excellence and creating memorable guest experiences:Creative leadership that inspires and motivates your teamA focus on details and the ability to elevate guest experiences through thoughtful touchesExcellent communication skills for effective collaboration with sales and event operationsAnalytical mindset with the ability to plan, forecast, and drive revenueStrong focus on quality and maintaining high standards throughout all servicesCommercial awareness to drive business and understand trends in hospitalityPassion for guest service, with a proactive approach to resolving any challenges.What you''ll get in returnAs well as all the things you''d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we''ll take care of you at every step of your journey so that you can take care of our guests.In fact, we''re so committed to this that our ‘People Promise'' sets out how you can expect us to support you at every step of your application and your career with us. Whether that''s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.Career Development and Growth - We''re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.Financial Wellbeing – You work hard, so we''ll always help your money work hard for you! Some of the great things you can take advantage of include:Wage Stream – You''ll be paid monthly, but have access to your earned salary before payday should you need itDiscounts and Perks – Savings on 1000''s of retailers, dining, hotel stays, and much more for you and those close to youRefer a Friend – Earn up to £1000 when friends join our teamInterest-Free Loans – Season ticket loans to make commuting easierMental and Physical Well-being - We''re here to support your well-being, whenever and wherever you need it.On-Site Mental Health First Aiders24/7 Employee Assistance Line – Free, confidential adviceBe Well Platform – Our Online fitness and wellness resourcesGym Discounts and Cycle to Work SchemeRecognition and Community – We''re proud of everything we achieve, so we always celebrate our extraordinary team and culture.‘Wonderful People'' Awards – Monthly, quarterly, and annual recognitionSocial and Seasonal Events – Fun, inclusive celebrationsPeople Council – A platform for every voicePaid Volunteering Days – Give back to causes close to youAt Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.

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