OverviewMy client is a distinguished boutique property firm specialising in the development and management of luxurious residential properties. Their exclusive portfolio includes some of London''s most prestigious addresses in Knightsbridge, South Kensington, and Belgravia. Serving high-net-worth individuals, they pride ourselves on delivering bespoke, high-standard service across approximately 35 carefully curated units.

The OpportunityThey are seeking an experienced, proactive Senior Residential Property Manager to join their dedicated team. Reporting directly to the CEO, this pivotal role offers the chance to oversee a premium portfolio, ensuring operational excellence and exceptional client service. If you thrive in a high-end environment and are passionate about delivering meticulous management, this is your ideal next step.

While this is primarily an office-based role, regular property visits and out-of-hours emergency responses are essential to ensure the highest standards of care and responsiveness.

Key Responsibilities

Lead the marketing and leasing of properties, working with agents and prospective tenants

Review and coordinate tenant referencing processes

Conduct regular inspections to maintain properties to the highest standards

Manage statutory compliance, safety regulations, and building requirements

Organize routine maintenance, cleaning, and repairs for managed blocks

Foster strong relationships with tenants, addressing any issues promptly

Oversee check-in/check-out procedures alongside inventory specialists

Manage end-of-tenancy processes, including scheduling works and deposit handling

Ensure all legal and compliance obligations are met

Prepare and monitor property budgets, financial reports, and expenditure

Oversee ongoing building management and tenancy renewals

Looking For

Minimum of 7 years'' experience in residential property management within Central London

Deep understanding of lettings, management processes, and compliance standards

Proven experience working with high-net-worth clients, delivering exceptional service

ARLA qualification or working towards it is highly desirable

Proficiency with property management software (experience with Arthur preferred but not essential)

Essential Skills and Attributes

Meticulous attention to detail with a professional demeanor

Excellent communication skills, both written and verbal

Calm, diplomatic, and effective in conflict resolution

Highly organised with a proactive approach to customer service

Ability to manage multiple priorities within a fast-paced environment

What They Offer

Competitive salary between £45,000 and £55,000

Discretionary annual bonus based on performance

20 days holiday, increasing by one day each year of service up to 25 days

Health insurance options available

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