Job Title: Primary Servicing SpecialistLocation: Watford Salary: Confirmed on application Hours: Monday to Friday 9 am to 5.30 pmBenefits:Private Medical Healthcare Dental SchemeAdditional half-day annual leave on your Birthday Annual leave purchase schemePension SchemePerk boxFree eye testsChristmas and Summer Social EventsTop Performers Dinner each quarterFresh fruit in the office25 days holiday plus public and bank holidaysAbout the position of Primary Servicing Specialist:Are you currently working in Primary Servicing and looking to take the next step in your career? This is an exciting opportunity to join a growing, specialist lender where progression, professional development and a supportive team culture are at the heart of the business. We are recruiting for a Primary Servicing Specialist to join a dedicated servicing team, supporting mortgage customers and ensuring a first-class customer journey throughout the life of their loan.Responsibilities for the position of Primary Servicing Specialist:Manage customer calls, post and email enquiries within SLAs.Check and validate new account uploads.Submit Bacs files and action unpaid direct debits or payments.Allocate cash accurately and ensure funds are posted to the correct accounts.Manage servicing banking, including card and cash allocation, redemptions and part settlements.Scan and update title documents on customer files.Process redemptions and capital reductions through to completion.Action deeds of postponement and e