Food & Beverage Team Member

Jesses House is a family members club where children can play and adults can work, workout, and unwind. Following the successful launch of Jaegos House family club in Kensal, Jesses House offers the same daily escapism that parents and children have embraced at its big brother club. But like all younger siblings, it will have a personality thats entirely its own.The Club features a Soft Play, Jungle Gym, Creche and Kids Club, Gym, Fitness Studios, Cafes, a Restaurant, Kids Cinema, Living Room and Snug, workspace, Outdoor Playground, Swim ming Pools and more. Members can enjoy a number of exclusive benefits including monthly events and get togethers.Jesses House is here to lend a helping hand to our members parenting needs, building a high quality, community led space that makes a difference in family life through support, education, and enjoyment.WORKING AT JessesWere devoted to making our people feel as valued as our members. In this way, we strive to support the whole you
not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments.Summary of the RoleJob description:
We are currently seeking engaging, charismatic and supremely professional food and beverage staff including Waiters/Waitresses and Baristas to join our Club team to work across peak periods throughout the business over the weekends and Friday''s predominantly.
As a member of the Jesse''s team, you will also enjoy a fantastic range of perks, benefits and rewards
ABOUT Jesse''s
Jesses House is a family members club where children can play and adults can work, workout, and unwind.
The Club features a Soft Play, Jungle Gym, Creche and Kids Club, Gym, Fitness Studios, Cafes, a Restaurant, Kids Cinema, Living Room and Snug, workspace, Outdoor Playground, Swimming Pools and more. Members can enjoy a number of exclusive benefits including monthly events and get togethers.
Jesses House is here to lend a helping hand to our members parenting needs, building a high quality, community led space that makes a difference in family life through support, education, and enjoyment.WORKING AT Jesses
Were devoted to making our people feel as valued as our members. In this way, we strive to support the whole you
not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments.Summary of the Role
Waitress/Waiter at Jesse''s HouseReports to:
Restaurantand Bar ManagerDeputy General ManagerGeneral Manager
As a Waiter/Waitress at Jesses House, your role will involve preparing and selling food and beverages within both the Restaurant, Coffee Clubs or other food outlets. You will bring a solid background in taking orders, processing payments, handling food, and meeting customer demands with diligence and precision.
Your responsibilities will include greeting and serving customers, providing comprehensive information about our menu and allergens, and maintaining the highest standards of customer service. You will engage not only with customer but also children ensuring each visitor enjoys a memorable experience.
Additionally, you will work collaboratively with various departments to plan, coordinate, and execute special events, private functions, and catering services across the coffee club areas, ensuring flawless execution and complete guest satisfaction.
Responsibilities
Table Preparation: Meticulously prepare tables, setting up linens, silverware, and glasses at the start of the day and after all food service.
Table Management: Arrange table settings and maintain a clean and tidy dining area throughout service hours.
Welcoming Guests: Greet guests warmly upon arrival, offering a personalised welcome.
Front of House Duties: Efficiently manage multiple tasks at the front of the house, including overseeing wait times and customer flow.
Exemplary Wait Service: Deliver outstanding service to ensure customer satisfaction, making every guest feel valued and well-attended.
Order Management: Accurately take customer orders and promptly deliver food and beverages, ensuring all requests are met with precision.
Menu Expertise: Provide menu recommendations, answer queries, and offer additional information to enhance guests'' dining experiences. This includes knowledge of food allergens.
Team Collaboration: Work collaboratively as part of the restaurant team, contributing to a harmonious and effective working environment.
Menu Presentation: Present menus to guests and provide detailed explanations of menu items and ingredients upon request.
Daily Specials: Inform guests about the day''s specials, highlighting chef recommendations and seasonal offerings.
Proactive Recommendations: Proactively offer menu suggestions based on guests'' preferences and dietary requirements to personalise the dining experience.
Order Fulfilment: Serve ordered food and drinks with professionalism and care, ensuring timely delivery and correct presentation.
Payment Processing: Efficiently deliver checks, process payments, and handle financial transactions with integrity.
Professional Attributes:
Demonstrate patience, a friendly personality, politeness, and perseverance to excel in a dynamic service environment.
Job Types: Full-time, Permanent
Additional pay:
Tronc schemeBenefits:
Cycle to work schemeDiscounted or free foodEmployee discountWagestreamOn-site gymSchedule:
Week daysWeekend availabilityWork Location: In personTPBN1_UKCT
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