Job Title: Office ManagerLocation: Kendal Join our client, a dynamic organisation dedicated to delivering exceptional service to both staff and clients. As the Office Manager, you will lead the Business Support team to ensure a professional, high-quality service, helping fee earners achieve their annual business goals through effective administration and customer care.Key Responsibilities:Customer Service Excellence: - Deliver consistent, high-quality customer service to all staff and clients. - Develop and maintain effective working relationships with colleagues and external partners.Office Systems Management: - organise, operate, and update both manual and computerised office systems, adhering to best practises. - Recruit and manage administration staff, ensuring their development aligns with organisational goals.Compliance and Policy Management: - Collaborate with the Managing Director and HR Director to maintain up-to-date policies and procedures in line with legislation.Financial Administration: - Support the Group practise Manager in maintaining accurate financial records, managing sales and purchase ledgers. - Ensure timely payments to suppliers and maintain the office petty cash account.Marketing and Communication: - Provide necessary information to the Business Development Manager and external consultants. - Maintain the client database, assisting with marketing activities and events.General Office Management: - Provide efficient secretarial services, managing corres