Job Title: Senior Repairs Supervisor - Property Services
Location: SW9, London
Salary: -45,000 (Negotiable)
Type: Full-Time, Permanent

About the Role

We are seeking an experienced and ambitious Senior Repairs Supervisor to join our property services team in the SW9 area. This is an exciting opportunity for someone with a strong background in reactive repairs who is ready to take the next step toward a Contracts Manager position.

You will be responsible for overseeing day-to-day reactive maintenance works, managing a team of operatives and subcontractors, and ensuring works are completed to a high standard, on time, and within budget. This role offers clear progression into contract management, with support and training to develop your leadership, commercial, and client relationship skills.

Key Responsibilities

* Manage and oversee reactive repairs operations across housing stock, ensuring KPIs and SLAs are met
* Supervise operatives, subcontractors, and suppliers, providing direction, support, and performance management
* Liaise with tenants, clients, and internal stakeholders to ensure effective communication and customer satisfaction
* Conduct site inspections, quality checks, and health and safety audits
* Monitor budgets, costs, and resource allocation to ensure efficiency and value for money
* Assist with contract administration, invoicing, and reporting in preparation for progression into a Contracts Manager role
* Identify opportunities for service improvement and business growth

Skills and Experience Required

Essential:
* Strong knowledge and experience in reactive repairs and maintenance within social housing or property services
* Proven supervisory experience, with the ability to lead and motivate a team
* Excellent communication skills and the ability to build rapport with clients, residents, and colleagues
* Good understanding of health and safety compliance in repairs and maintenance
* IT literate with experience in using job management systems
* Full UK driving licence

Desirable:
* Experience working with contracts management processes
* Trade background or technical qualification in a building discipline
* Previous experience in a role with budget or cost control responsibility

Why Join Us

* Competitive salary - -45k (negotiable depending on experience)
* Clear progression pathway into a Contracts Manager role
* Opportunity to work with a supportive and forward-thinking property services team