Strategy and Communications Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate''s teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we plan for and can respond to emerging events or emergencies in our city. About the role Reporting to the Head of Strategic Crime Analysis, the Service Support Officer will work as part of the Strategic Crime Analysis Team within the City Intelligence Unit. This team is responsible for the running and management of both the SafeStats data service and the Information Sharing to Tackle Violence (ISTV) programme. The role holder will be required to help maintain the SafeStats data service and the ISTV programme, while also being involved in development work to enhance and improve upon the service provision and efficiency of both. The role will contribute to making London a safer place to live, work and visit, through supporting the Mayor''s priorities around crime, public safety, and public health. What your day will look like Undertake administrative tasks related to SafeStats user accounts, including password resets and authoriser changeovers. Respond to any queries or requests for work that have been sent into the shared mailbox. Save and log any new Safe