Customer Account Manager
Role: Customer Account ManagerLocation: Field Based - London (Regular customer meetings and travel required)Hours: Full-timePay: 237 - 281.93 per day (PAYE) or .33 per day (UMB)Contract: 12-month Maternity Cover Contract (Inside IR35) An excellent opportunity has arisen for a Customer Account Manager to join one of our longstanding global healthcare clients on a 12-month maternity cover contract, inside IR35. This role will focus on managing and developing existing customer relationships across healthcare accounts, supporting service delivery, retention, growth and operational performance within a highly collaborative environment. Benefits:25 days holiday + bank holidays12-month maternity cover contractTravel expenses coveredOpportunity to work within a leading global healthcare organisationExposure to NHS stakeholders and managed service environmentsCollaborative and field-based working environment The Requirements:Previous customer account management experience within healthcare or diagnosticsDiagnostics supplier experience highly desirableManaged service experience advantageousStrong stakeholder engagement and relationship management skillsStrong Excel skills essentialCRM or Salesforce experience beneficialAbility to manage multiple customer meetings and prioritiesComfortable travelling 1-2 days per weekLaboratory background desirableAble to start ASAP or within a short notice period The Role:Manage and develop relationships with existing customer accountsSupport customer
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