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Permanent

IT Support Apprentice

London
money-bag Negotiable
C129756CAE884D912969439D25BFE0CD
Posted 4 days ago

Social network you want to login/join with:At Natixis, we create tailor-made solutions in Asset and Wealth management, Corporate and Investment banking, Insurance, and payments, with over 12,000 staff members in 35 countries.At Natixis, you have a great opportunity to join an entrepreneurial, agile and growing organisation, and to be part of an inspiring team. We offer a competitive remuneration package and generous total reward package. As an inclusive employer, we are open to considering flexible working arrangements. We are committed to creating an environment that promotes diversity and inclusion in all its forms, across gender, race, religion, sexual orientation, disability, ethnicity, and background. We believe this fosters equal opportunities for our employees and better outcomes for our clients and communities.We are dedicated to providing reasonable accommodations for candidates with special needs or disabilities during our recruitment process.Join Our Team as an IT Support Apprentice!

Are you passionate about technology and eager to start your career in IT? We are looking for a motivated IT Support Apprentice to join our dedicated team at Natixis. This role offers hands-on experience supporting users of decentralized IT equipment and services.About the Role:

As an IT Support Apprentice, you will:Provide First-Level Support:

Assist users with IT equipment and services to ensure a smooth experience.Assist with Equipment Maintenance:

Support the rollout and upkeep of desktop hardware.Manage Security:

Apply updates and conduct hardware/software audits.Documentation:

Help maintain incident reports and help desk documentation.Collaborate:

Work with IT team members to deliver technical support.What You Will Learn:

Gain experience in IT support and customer service.Learn about security protocols and help desk operations.Develop problem-solving and analytical skills.Understand IT equipment maintenance and user assistance.Why Join Us?

Hands-On Experience:

Work alongside experienced IT professionals.Career Development:

Pathway to a career in IT support.Supportive Team:

Join a team that values growth and contributions.How to Apply:

If you''re ready to start your journey in IT, submit your CV and a brief cover letter outlining your interest. This apprenticeship provides practical experience with training and mentorship throughout.Profile and Skills Required:

We seek enthusiastic individuals eager to learn and grow in IT. Ideal candidates will have:Interest or experience in PC support (experience in finance is a plus).Strong communication skills.Proactive problem identification and resolution.Good organizational and time management skills.Willingness to learn and adapt.

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