Overview

Principal Consultant, Culture, Engagement and Organizational Performance — AgodaJoin to apply for the Principal Consultant, Culture, Engagement and Organizational Performance role at Agoda.About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.Our Purpose

Bridging the World Through Travel. We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.The People Team

The People Team searches the globe for the most talented individuals and offers an open, collaborative workplace. We provide assisted onboarding programs and support ongoing learning and talent development. We also offer a range of benefits to help everyone stay strong, healthy, and happy. The People Team leads ambitious changes and makes a positive impact in the lives of Agoda employees.The Opportunity

We’re looking for a Principal Consultant, Culture, Engagement and Organizational Performance to join our People Development and Performance team in Bangkok. You will work with a team of experts to provide systems and data-driven insights to measure, refine, and scale capability development from the individual employee to organizational level, without taking ownership away from employees and their managers. This role offers a global reach to identify and solve complex challenges, shape people processes, and influence how the company operates while ensuring managers and people processes help achieve business goals. We go beyond traditional learning and performance management—rethinking roles, structures, career paths, and the systems that shape employee experience and engagement. You’ll collaborate with senior leaders and subject matter experts to design and deliver impactful programs, reporting insights directly to top management.In This Role, You''ll Get ToWork closely with senior stakeholders to develop teams that achieve ambitious business strategies, including new engagement with partners, product innovation models, culture and organization structure, and maintaining high performance and employee engagementProvide proactive analysis of data to identify patterns, inform strategy, track and measure impact, and offer actionable recommendations tied to business outcomesPresent analysis and insights to senior leadership on talent strategies, including attrition patterns, promotions, performance management outcomes, employee sentiment surveys, and demographic patternsEmploy innovative methods to scale capability beyond traditional learning, including role and organizational design, process and tools improvement, and multiple learning modalitiesAct as a trusted advisor to leadership to enhance effectiveness through assessment, feedback and coachingPromote compliance and operational rigor to minimize regulatory violations and prevent reworkWhat You''ll Need to Succeed8+ years of experience in strategic or management consulting and/or relevant experience in Talent Management and People operations at a multinational organizationUndergraduate degree from a top university; advanced degrees welcomeStrong business acumen and understanding of how organizational structures relate to executionFacilitation and coaching to drive business outcomes, including presenting to senior executivesProven ability to develop, implement and coordinate multiple initiatives from scratch with clear, measurable metricsData-driven problem solving and ability to communicate actionable recommendations to business leadersExperience in areas such as organizational design, onboarding, compensation, business consulting, and data analysis (preferred but not required)Excellent communication and interpersonal skills; ability to lead critical conversationsOwnership mindset with ability to meet tight deadlines and prioritize effectivelyDiscretion, confidentiality, and professional ethicsAbility to thrive in a multicultural environment with humility and flexibilityStrong judgment, self-motivation, curiosity, and trustworthinessFlexibility and a sense of humorLocation

This role is based in Bangkok.Equal Opportunity EmployerAt Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.DisclaimerWe do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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