Role Overview

In a Nutshell…We have a new opportunity for a Sales Consultant to join our team within Vistry South East, at our Burgess Hill hub, RH15 8DJ. As our Sales Consultant, you will carry out all aspects of the day-to-day running of the sales hub/development in accordance with the customer journey, taking ownership of the sales process with customers, maintaining necessary records and documentation during all stages of the sales process across multiple sites and house ranges within the sales hub/development, and delivering successful continual sales at all sites within the sales hub/development.What’s in it for you…Competitive basic salary and annual bonusSalary sacrifice car scheme available to all employeesMileage allowanceUp to 33 days annual leave plus bank holidays, increasing to up to 39 days with service2 Volunteering days per annumPrivate medical insurance, with employee-paid coverEnhanced maternity, paternity, and adoption leaveCompetitive pension scheme through salary sacrificeLife assurance at 4 x your annual salaryShare save and share incentive schemesEmployee rewards portal with many more benefits…What we expect from you…Behave in line with our company values – Integrity, Caring, and QualityExperience working in a customer-facing role delivering under pressureExperience in generating leads and sales through telephone-based business developmentProven track record of successfully completing the sales process with customersProven ability to work under pressure and meet sales targetsExcellent IT skills with knowledge of Microsoft Office toolsStrong negotiation and sales skillsExcellent administration and organizational skillsGood planning and organizational skillsExcellent communication skillsPatience and ability to remain calm under pressureA friendly, trustworthy, and professional attitudeComfortable using multi-channel communication methodsAbility to handle complaints and difficult situationsAn interest in property and the housing marketWillingness to be flexible regarding duties and working hoursFull driving license and access to a suitable vehicleWilling to travel to all sales sites within the division, including regional officesWilling to work weekendsDesirable…5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above)A Levels in any disciplineMore about the Sales Consultant role…Ensure adherence to Standard Operating Procedures, sales policies, and mandatory trainingDeliver excellent customer service by advocating the customer journey and exceeding expectationsAssist with audits as required, aligned with Vistry Values of ICQUse Vistry systems to record and manage information accuratelyRepresent Vistry professionally with stakeholdersProactively seek prospective sales and follow up inquiries via phone and marketing literatureManage and implement sales strategies, negotiate with customers for optimal outcomesMaintain knowledge of local market conditions, house types, build progress, and purchase schemesProactively sell customer extras and manage reservations to drive profitRespond to cancellations, attempt to ''save'' reservations, and offer alternativesCoordinate with site teams to provide customer updatesEnsure company property, equipment, and presentation standards are maintained across sitesAbout us…We build more than homes; we’re making Vistry. We are committed to responsible development and being an award-winning employer, guided by our ethos of doing the right thing. Our values of integrity, caring, and quality shape our work, as we develop sustainable communities across affordable and private housing. Our renowned brands include Bovis Homes, Linden Homes, and Countryside Homes. We are a UK Green Building Council member, a top five housebuilder, and have received numerous awards including Top Employer and Global Top Inspiring Workplaces. Join us in making Vistry.

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