OverviewRole:

IT Technician

Location:

Colchester and Halstead - 5 days onsite

Contract:

3-6 months

Pay Rate:

150 per day PAYE

My client is looking for an IT Technician to work onsite at two of their schools in Essex. You will be based at either Colchester or Halstead. This is a very exciting opportunity working for a very prestigious company working in private schools.

ResponsibilitiesResponsibilities include providing onsite IT support in an education environment, delivering 2nd-3rd line support, and ensuring safeguarding policies and procedures are followed. You will engage in safeguarding training when required and report safeguarding concerns in line with policy.

Required Skills

Terrific customer service and communication skills, both written and verbal.

Excellent interpersonal skills and the ability to interact effectively and professionally with people at all levels of an organization.

Great communication skills, with the ability to explain technical matters to non-technical people in plain language.

A team player who is happy to ask questions and give advice.

The ability to show empathy and remain calm and professional with colleagues and students.

An active listener who is comfortable offering opinions constructively.

Technical Skills

Windows Server 2012/2016/2019/22

Windows 10 and 11

Active Directory support

Office365

Microsoft Office: Desktop versions

LAN and WAN technologies and protocols, including VLAN, wireless, DNS and DHCP

MIS (experience useful but not essential)

Experience with Azure AD and some knowledge of Intune

Desktop/Server hardware support and troubleshooting

Apple device management and support (mainly iPads)

AV and interactive boards and screens

Shared printing solutions

Self-motivated and proactive with effective time management and the ability to work unsupervised.

Must be able to use initiative and work under pressure, consistently employing a customer-centric approach to resolving IT issues.

Demonstrable methodical problem solving, excellent analytical skills and creative thinking.

Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to signpost, escalate and resolve issues.

Comfortable in establishing new processes and procedures as well as following those already in place.

Always looking for ways to improve the service delivered.

Happy to maintain up-to-date inventories.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

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Only candidates with the relevant skills and experience will be contacted after application; if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person\''s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

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