OverviewLocation: Newcastle-Upon-Tyne

Other locations: Primary Location Only

Date: 2 Sept 2025

Requisition ID: 1635046

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Global Compliance and Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team works with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting.

Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services.

We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work.

We are looking for an experienced Newcastle based Senior Manager to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day-to-day contact with senior team members at our clients.

This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities.

Your key responsibilities

Business development and pursuit support

Work with the Partner group to provide senior support to large pursuit and proposal activities, in response to client RFPs. This includes leading global pricing exercises, involvement in strategic negotiation and being a part of EY’s presentation team at client pitches

Support development of the client business “case for change”

Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients

Own and drive your own sales pipeline across mid-sized/smaller pursuits

Contract management

Manage a number of large global compliance contracts, with client interface and in a supervisory service delivery role

Proactively manage service delivery risk across those contracts through strong governance and escalation processes

Develop and maintain relationships with key contract stakeholders (internal and external) across multiple jurisdictions and ensuring effective and timely communication

Manage contract governance including adherence to agreed quality and risk processes and procedures

Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues

Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations

Set clear objectives and expectations for junior team members including day-to-day responsibility for the management of offshore team member

Finance

Review budgets and resourcing requirements on a regular basis with responsibility for meeting margin targets across engagements

Lead the billing and cash collection process across your portfolio

Quality and Risk Management

Support the Engagement Partner on all Quality and Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables

Liaise with Global and Tax QRM and legal teams in the resolution of client service management issues

Maintain the specified contractual framework and supporting agreements for all engagements

Detailed scoping and process assessments

Manage any changes to scope and the resulting fee impact including leading client/internal negotiations as needed

Review and suggest improvements to compliance and reporting processes considering data sources, hand-off points and control

Compliance methodology

Share successful tools, techniques and approaches with other team members;

Project managing business development projects.

Skills and attributes for success

Strong client relationship management skills with ability to develop quality outputs to clients

Negotiation skills, able to sustain opinion and handle challenges

Process design skills

Business development skills, able to identify and convert opportunities to sell work

Effective time management, ability to remain calm when under pressure to meet deadlines

Experience of coaching and developing more junior staff

Ensure delivery of quality work and take day to day leadership of delivery team

Change orientated with flexible approach

Innovative mindset with a focus on problem solving

To qualify for the role, you must have:

A proven work record in a similar environment

Excellent communication skills; both written and verbal

Excellent MS Excel, Word and Powerpoint capability

Language skills: Business English as well as German, to support future opportunities in France long-term French speaking skills preferable

Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in-house team

ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome

Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor budgets. A PRINCE2 qualification or similar would be beneficial.

Experience of managing international projects

Experience in process and technology design is beneficial but not mandatory

Proficient multi-tasking ability

Ability to coach more junior team members and add value to the team

Experience with managing teams across multiple jurisdictions

Strong presentation skills and experience in developing and delivering major proposals to clients and targets

What we look for

An energetic team player with the ability to build strong working relationships with client and EY teams alike

An individual who can manage issues through to successful resolution, strengthening the client relationship

A results driven candidate with the capability to add financial value to an engagement, and bring innovation to their clients and team

What we offer youAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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