IT Service Desk Engineer - 35,000/ 45,000 per annum - HullPrincipal IT are working with a leading UK food producer that are looking for an IT service desk engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software.This full-time role goes beyond ticket resolution-you''ll support a wide range of technologies while championing collaboration, mentoring, and continuous improvement. Some travel and participation in an on-call rota required.Reporting to the IT Manager, the role will is site based, 5 days a week (Monday-Friday)Key Responsibilities:Provide 1st/2nd line support via phone, service desk and in personTroubleshoot Windows OS/applicationsGood knowledge of Cisco, Meraki, Fortinet networksExperience with Azure, Intune, Active DirectorySQL (basic tasks), Hyper V, RubrikCyber security toolsAssist in rollouts and upgrades across multiple sitesRequirements:Proven work experience as a Desktop Support Engineer, Technical Support (Multi-site/enterprise)Good language and communication skillsWindows OS, Cisco/Meraki/Fortinet, Azure/IntuneActive Directory/Office 365Rubrik, Hyper V, SQL basicsExce