An established and growing organisation is seeking an experienced and proactive QA Manager to lead the implementation and continuous improvement of its Business Management System (BMS). This is a key role focused on driving quality standards, ensuring compliance, and embedding best practices across multiple projects and departments.

Acting as a central figure in quality assurance, you will work closely with operational teams, senior management, and external stakeholders to ensure consistent delivery excellence and adherence to industry standards.

Key Responsibilities

• Lead, monitor, and maintain quality assurance procedures and documentation across projects
• Implement and embed new QA processes through regular audits (site-based and internal)
• Ensure all site activities align with specifications, employer requirements, and design documentation
• Develop and enhance QA systems in line with ISO 9001, ISO 14001, and BIM-related standards
• Review and coordinate Inspection Test Plans (ITPs), ensuring alignment with contractor and project requirements
• Collaborate with site teams and main contractors to resolve QA-related issues and secure approvals
• Oversee document control, storage, and compliance with project and company file structures
• Support project teams to improve workmanship quality and reduce defects/snagging
• Identify training needs and support upskilling initiatives across teams
• Contribute to environmental and sustainability strategies, including carbon reduction and supply chain compliance
• Provide regular reports to senior leadership and contribute to continuous improvement initiatives
• Lead lessons learned reviews to enhance future project delivery
• Support health & safety audits and company accreditations

About You

• Proven experience in a QA or Quality Management role within construction or a related industry
• Strong knowledge of ISO standards (ISO 9001, ISO 14001; ISO 19650 desirable)
• Experience with audits, inspections, and quality systems implementation
• Ability to interpret technical specifications and drawings
• Excellent stakeholder management and communication skills
• Strong organisational and reporting capabilities
• A proactive mindset with a focus on continuous improvement and operational excellence

Working Arrangement

• Hybrid role: approximately 2 days office-based, with the remainder split between site visits and flexible working
• Regular interaction with senior leadership, including monthly reporting