This is a fantastic opportunity for an enthusiastic and capable Business Analyst to take step up and play a key role in the development of our products. As a Business Analyst, you will work closely with customers and internal teams to translate business needs into well-defined, technically sound solutions that deliver tangible business benefit. You will analyse customer and business requirements, translate them into clear and actionable outcomes, and support the delivery of system enhancements, projects, and product roadmap initiatives through the Agile software development lifecycle. As an experienced Business Analyst you will bring strong analysis fundamentals, confidence working with technical teams, and the ability to independently and credibly represent the company in customer-facing engagements. You will act as a trusted intermediary between customers and delivery teams, ensuring that the solutions we deliver are aligned to real customer needs and expectations. Your role at a glance: Elicit, analyse, validate, and document business, functional, and non-functional requirements, acting as the voice of the customer throughout the delivery lifecycle. Produce clear, high-quality artefacts including user stories, acceptance criteria, process models, and impact assessments, aligned to Agile delivery practices. Work collaboratively within an Agile SDLC, supporting backlog refinement, sprint planning, and iterative delivery. Support solution design by challenging assumptions an