Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we''d love to hear from you. At HandT, you''ll join a passionate team working together at the UK''s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Salary: Starting rate £12.75per hour (£24,863 per annum), increasing to £13.44 once full training has been completed. Location: West Rd - Newcastle Job Type: Full-time 37.5 contracted hours Flexibility: Full flexibility from Monday to Sunday is required The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs. About the Role As a Store Colleague at HandT, you''ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don''t need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We''ll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same. Key Responsibilities De