Customer Service and Technical Support Specialist - London - £40k Platform Recruitment have partnered with a fast-growing clean energy company. They are looking for a customer support specialist to help customers with installation, troubleshooting, and ongoing maintenance while contributing to system improvements. Key Responsibilities: Provide first-line support for customers and installers. Troubleshoot and resolve system issues. Deploy software updates and gather insights for the tech team. Collaborate on improving customer and installer portals. Key skills: Strong communication and problem-solving skills. Basic knowledge of electrical systems/electronics. Passion for tech, clean energy, and customer service. Experience with Linux, Raspberry Pi, Python, or shell scripting would be desirable. If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.