Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health and safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What''s involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiencesMaking the most of peoples talents theyre in the right place to maximise salesTraining and accrediting new BaristasGetting familiar with new recipes and ranges, and sharing the exciting news with the teamDriving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scoresBecoming a brand ambassador and helping us shine A bit about you A passion for coffee