About the company:Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Manchester office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home.About the role:The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will:Provide excellent administration services to pension scheme membersDealing and responding to enquiries from members, via telephone and email and sending relevant correspondence.Escalate any potential problems and / or complaints for a quick resolution.Producing letter, emails and reports.Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.Key skills and experience:Current Defined Benefits administration, and strong manual calculation experienceStrong understanding of UK Pensions regulations and legislations.Motivation - passionate in providing excellent customer service, whilst taking ownership of professional career development.Excellent communication skills - someone who can build strong relationships inte