2-year Fixed Term Contract - Travelling across the network 40 Hours per week Travel to our York Training Centre is required (accommodation available) Start date 14 September 2026 Ever wondered who helps people feel safe when gas issues arise? Well, it could be you. We re looking for people who are ready to kickstart a career as a Customer Engineering Apprentice in our gas network. This is work that matters, protecting people, homes, and communities every day. As a Level 3 Customer Engineering Apprentice at Northern Gas Networks, you ll attend a range of callouts to assess what s happening and take the right action. You ll support customers when something''s not right in their home, helping to resolve gas-related issues safely and effectively. You ll learn by doing the job onsite, backed up by structured learning at our Training Centre. With support from experienced engineers, you ll build the practical skills and judgement needed for the role. And as your skills grow, you ll take on a wider range of work like that carried out by our Service Beyond the Meter Team, including maintenance, repairs, and installations in customers homes. A key part of the role is supporting vulnerable customers. This could be someone who is elderly, unwell, living alone, or unsure of what to do when a gas cooker goes wrong. You ll take the time to listen, explain what s happening and reassure customers, to make them feel safe and supported before you leave. In some situations, you ll adapt your app