After-Sales Support Coordinator - Warwick Your new company A well-established and growing organisation operating within a technical and commercial environment. Known for its commitment to customer satisfaction and operational excellence, this business supports a wide range of sectors and prides itself on delivering high-quality service across its product portfolio. Your new role As the After-Sales Support Coordinator, you''ll play a key role in supporting the customer service and commercial teams. You''ll be responsible for managing customer returns, coordinating technical service visits, and handling complaint resolution with professionalism and accuracy. The role also involves processing orders, maintaining records, and liaising with internal departments and external suppliers to ensure smooth operations and customer satisfaction.You''ll be joining a collaborative team where attention to detail, clear communication, and cross-functional coordination are essential. Flexibility is offered around working hours, with both full-time and part-time arrangements considered.What you''ll need to succeed To thrive in this role, you''ll need:Proven experience in an administrative support or customer service roleConfidence in handling customer queries and complaints with empathy and professionalismStrong organisational skills and the ability to manage multiple tasks under pressureProficiency in Microsoft Office (Outlook, Excel, Word) and familiarity with ERP or CRM systemsA proactive m