Our respected housing authority client is seeking a Customer Services Advisor to join their team and provide outstanding support to our customers. In this role, you''ll handle queries, resolve issues, and ensure follow-up actions are completed to provide timely and efficient solutions. Key Responsibilities: Address customer queries and resolve issues effectively.Take ownership of follow-up tasks to ensure issues are fully resolved.Provide excellent service and support to customers, ensuring satisfaction. Skills and Experience: Strong communication and problem-solving skills.Ability to manage multiple tasks and follow through on actions.A customer-focused attitude with attention to detail. This onsite role based in Ballymena requiring an urgent start. The role is projected to last until thre end of December and is paying £13.26 per hour. The hours of work are variable Monday - Sunday (40 hours per week). This is an urgent requirement, and applications will be reviewed as they are received. If you''re interested, please apply as soon as possible to avoid missing out. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework