Social Media Assistant
The Social Media and Communications Coordinator manages multi-channel social media activity, creates engaging content, delivers campaigns, and provides analytics while ensuring consistency, accessibility, and brand alignment. They also support wider communications by producing emails, updating web content, managing enquiries, and coordinating internal and external communications.Client DetailsLeading Social Impact CharityDescriptionPlan and deliver social media campaigns, ensuring consistent messaging and accessibility.Create and schedule content across platforms, including graphics, animations and evergreen posts.Monitor channels, respond appropriately, and manage challenging comments.Track campaign performance, produce analytics reports, and recommend improvements.Support internal and external communications, including drafting emails and managing enquiries.Write, edit and proofread content to ensure brand consistency and clarity.Update and maintain website content and CRM records accurately.Stay up to date with social media trends, competitor activity and platform developments.ProfileA successful Social Media Assistant should have:Experience managing social media accounts in a professional setting.Strong understanding of social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.Proficiency in using social media management tools and analytics platforms.Excellent written communication skills with the ability to adapt tone and style for different audiences.
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