Job Title: Sales Office AdministratorSalary: £25,000 - £30,000 per annumBase location: HertfordWorking arrangement: Full time - 5 days a week (Monday to Friday) onsite. Free parking is available or alternatively, the office is a 10-minute walk from either Hertford North or Hertford East train stations.About UsWe are a well-established company with over 40 years of experience in the Workforce Management Solutions industry. We provide our clients with state-of-the-art systems to support Attendance and Absence Management, HR, Payroll, Fire Roll Call, Access Control, and more.Due to continued growth and increasing demand for our solutions, we are expanding our team at our Head Office. You will be joining a team with a strong work ethic, within a professional yet friendly and supportive office environment.The RoleWe are looking for an organised and proactive Administrator to provide high-quality administrative and customer support across the business which can also include regular Customer Care Calls with our clients.This role is ideal for someone who can manage multiple tasks, communicate effectively, and maintain a high level of accuracy in a fast-paced environment.Key ResponsibilitiesProvide excellent administrative support across the businessCommunicate effectively with customers and colleagues via phone, email, and correspondenceConduct regular customer care calls with clients to maintain strong relationships, ensure satisfaction, and promptly address any queries or issuesMai