Our hotel

The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.Your key responsibilitiesRocco Forte Hotels is a collection of iconic hotels that respects the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:Cooperate well with colleagues in own team and across departmentsTailor your approach and anticipate needs so that high quality results are achievedDeliver discreet, understated and timely service, going that extra mileConsistently match and surpass guest expectations to ensure guest loyaltyHave a thorough knowledge of cocktails, wines and spiritsAssist guests regarding menu choices in an informative and enthusiastic wayHave previous experience in a luxury service environment or in a hotel bar is preferredWho are we looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.We are looking for team members who bring:High personal and professional standardsGood instincts for understanding and fulfilling the needs of guestsGood communication skills with colleagues and guestsThorough knowledge of market-leading wine, spirits and beersCocktail-making experience in a quality hospitality environmentConfidence and pride to resolve guest and workplace issuesEnthusiasm for learning and personal growthFlexibility, reliability and adaptabilityWhy work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

Discounted rates across our collection of iconic hotelsDiscounted food and beverage experiencesDiscounted spa treatment and productsDiscretionary service chargeExtensive learning and development opportunitiesMeals on duty, laundry of uniformsSocial activities and eventsRecognition and reward programsAnnual awardsEmployee Assistance ProgrammeCycle to Work

Discretionary service chargeExpected package £33,000 gross per annum (salary plus discretionary service charge)Ready to take the next step in your career? Apply now

to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.

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