Google Workspace Support - Level 3 - £250 per day
End User Support Engineer - Google Workspace Central London (Onsite Mon-Fri) £250 per day SC Cleared (or eligible)We''re looking for an experienced End User Support Engineer to provide Level 1-3 support across a Google Workspace environment. You''ll troubleshoot user, device, software, and network issues while ensuring a seamless end-user experience.Key Responsibilities:Support and administer Google Workspace (Gmail, Drive, Docs, Meet, Calendar)Manage users, permissions, security settings, SSO and MDMProvide Mac (70%) and PC (30%) supportHardware deployment, patching, upgrades and AV support (Logitech/Yealink)Resolve incidents across software, hardware, LAN/Wi-Fi/VPNHandle onboarding/offboarding and user access managementMaintain clear ticket documentation and knowledge base updatesRequirements:Strong Google Workspace Admin experienceConfident across Mac and Windows environmentsExperience with ITSM tools (e.g. Jira)Knowledge of SSO, identity management and endpoint supportExcellent customer-facing skillsCertifications in Google Workspace, Slack, Airtable or ITIL desirable. Rates depend on experience and client requirements
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