We are working on behalf of our client to recruit an experienced Service Advisor for their well-established automotive service department in Colchester, Essex. This is an outstanding opportunity for a professional with a background in independent garages or main dealer environments to join a dynamic, customer-focused business committed to excellence. The successful Service Advisor will act as the primary point of contact for customers, ensuring a seamless process from initial contact to vehicle collection.Benefits:Competitive basic salary of up to 33,000Monday to Friday working hours from 8.15am to 5.15pmNo weekends requiredSupportive team environmentOpportunities for career progressionReputable dealership or independent garage environmentConsistent working hours with stabilityContinuous training and development opportunitiesDuties as a Service Advisor:Welcoming customers in person and over the phone Booking vehicles for servicing, repairs, and MOTs accurately and efficientlyHandling payments, invoicing, and administrative duties with precisionResponding to customer enquiries and providing updates throughout the service processLiaising with technicians and administrative staff to ensure smooth operations Maintaining accurate customer records and booking information Supporting the team to deliver excellent customer service and meet targetsAdhering to health and safety policies and company standardsRequirements in this Service Advisor role: Previous experience working as a Serv