Temporary
Customer Engagement Advisor
Folkestone

BBBH407266
Posted 1 week ago
Students! Earn while you learn! We have an exciting opportunity for you to work full time during the holidays and then move to a part time remote working role during your school term……
We''re seeking dynamic individuals to join our client''s fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure.
What you''ll do:
- Provide world-class customer service through inbound calls
- Achieve sales targets while creating memorable customer experiences
- Expand your skills by working across different channels (Twitter, Webchat)
- Interact with customers face-to-face in the UK and French terminal buildings in peak periods
- Benefit from comprehensive training and ongoing support
What you''ll need:
- Ability to make memorable moments for our customers
- A passion for customer service and sales
- Excellent communication and interpersonal skills
- A positive, can-do attitude
- Strong computer and data entry skills
- Ability to work efficiently and follow procedures
- Proven sales experience
- Strong problem-solving abilities
- Ability to make customers feel welcome, understood and valued
- Guiding customers with good body language and vocal tones to the correct places
- Providing specialist support and advice to customers during their journey
What we offer:
- Competitive salary starting at £26,273.34 (£13.47 per hour) with enhanced weekend rates working towards 2 other pay levels.
- Comprehensive training and development opportunities
- Parking and discounted travel
- Discounts at various retail outlets in the terminal
Ready to embark on an exciting new challenge£
Join our client''s dynamic team and help them provide the quickest, easiest, and most eco-friendly way to cross the Channel.
Apply now!
Manpower is acting as a Recruitment Business for this role.

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