Account Manager

Trafford Park / Travel Required
£30,000 + Bonus
Monday to Friday 8am–4:30pm or 8:30am–5pm

As an Account Manager, you will be responsible for supporting the delivery of Managed Service accounts across multiple UK sites, with a key focus on onsite inductions, assessments, and managing the National Resource Team (NRT).

This is a hands-on, operational role where you will spend time both coordinating recruitment activity and being visible on site, ensuring a consistent and high-quality onboarding experience for all candidates.

You will play a key role in linking central resource with onsite delivery, ensuring we meet client demand while maintaining compliance and service standards.

Key Responsibilities

• Support and Manage the National Resource Team (NRT) to coordinate candidate flow and bookings
• Help to Screen CVs, conduct initial calls, and manage candidate pipelines
• Attend client sites to support inductions, assessments, and onboarding activity
• Ensure a consistent and professional candidate experience across all locations
• Coordinate and schedule site tours, inductions, and team focus
• Ensure all compliance and right to work checks are completed prior to start
• Travel to multiple sites to support onboarding and operational delivery
• Build strong relationships with the team and stakeholders
• Conduct regular check ins to review performance, engagement, and service levels
• Maintain accurate records and ensure all systems are updated in line with process
• Meet KPI and MI reporting deadlines consistently

About You

• Full UK driving licence and willingness to travel to multiple client sites
• Strong people skills with the ability to build lasting relationships
• Experience within recruitment, customer service, or onsite operations
• Highly organised with strong attention to detail
• Self-motivated with a proactive and solutions-focused approach
• Excellent communication skills, both verbal and written
• Comfortable working in a fast-paced, high-volume environment

Benefits

• In-house and external training / apprenticeships to support development
• 25 days holiday + 1 day for your birthday (rising to 30 with service) + bank holidays
• KPI / fulfilment-based bonus structure
• Free onsite parking
• Onsite gym
• Social events including team nights and trips abroad
• Employee of the Quarter awards
• Enhanced company sick pay and pension scheme
• Free eye tests and contribution towards glasses
• Online GP access
• Employee Assistance Programme (EAP)
• Death in service (3x salary)

To apply, please submit your CV via the job posting.

Proman is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace and encourage applications from all backgrounds.

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)>Many Thanks