Job Ref:

AM14698

Branch:

DoubleTree by Hilton London Chelsea

Location:

DoubleTree by Hilton London Chelsea, London (South West)

Salary/Benefits:

Competitive Salary

Contract type:

Casual

Hours:

Part Time

Posted date:

20/08/2025

Closing date:

22/09/2025

To provide all guests with a high standard of service in the bar area. To work to the Hotel brand standards and to keep work areas clean and tidy at all times. To be friendly, helpful and approachable at all times.

Key Job ResponsibilitiesHelp serve food and drink in the Inns outlets whilst adhering to company standards and giving excellent customer service.Have a visible presence within the outlet to ensure all customer requests are dealt with in a friendly and efficient manner.To up sell products where possible.Ensure all cash, charge, float and till procedures are carried out in accordance with CompanyTo assist with the smooth running of the Food and Beverage department and positively contribute to the departments Target.To perform all reasonable requests in a timely mannerKnowledge Required

Knowledge of Hotel brandKnowledge of Hotel values and ability to demonstrateKnowledge of the hotel products and services and ability to promote and up-sellUnderstanding of Hotel cash handlingKey Performance Metrics

Positive Contribution to the department and hotelsContribution to the departments Up-sellingAttendance at training sessions and willingness to develop skills andFulfilment of the job skillsAttributes/ experienceEssentialExcellent verbal communicationExcellent customer service skillsAbility to work flexible shiftsWillingness to be multi skilled across the FandB DepartmentDesirablePrevious Barista experiencePrevious Hotel/Hospitality ExperienceComplaint Handling skillsHospitality/Travel/Tourism qualificationsExperience of using Micros or a similar experienceCash Handling ExperienceBoasting a fantastic location at the acclaimed Imperial Wharf, the refurbished DoubleTree by Hilton Hotel London - Chelsea is an ideal base located in the heart of the prestigious area of Chelsea and outside of the congestion charge zone. Take a ten-minute walk to the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour. Watch a Premiership football match at the Chelsea and Fulham Football Clubs, or watch the Wimbledon Championship match during tennis season.

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