Your role at a glance As the Critical Facilities Maintenance (CFM) Lead Engineer, you will report to the Critical Facilities Maintenance (CFM) Manager and will be responsible for the support and delivery of Facility Management (FM) services to NTT Data Centers, ensuring operational performance and efficiency is always maintained to the highest possible standards. Provide engineering support and guidance in general on property matters affecting the on-going management and development of NTT Data Centers. You will be responsible for the management of a team of CFM Engineers on your site, including but not limited to ensuring training matrix are up to date, ensure that all planned absences are covered, and scenario drills are completed. You will provide technical support and leadership across the site on critical facility matters, including first line responses to any incidents that arise. You will provide engineering services and guidance on facility matters affecting the day-to-day management and development of the critical and non-critical infrastructure. Plan, manage and implement the delivery of FM services to the Data Centers ensuring optimal operational performance, and that compliance is always maintained to the highest possible standard. Provide engineering services and guidance in general on matters affecting the on-going management and development of the Data Centers. What will you do? Maintain and supervise a CFM Engineering team Manage the CAFM system and ticketi